What is the DAS pass at Disney World? Answer is – The DAS pass, or Disability Access Service pass, is a system at Disney World designed to accommodate guests who have difficulty waiting in traditional queues due to a disability. It’s not a “front-of-the-line” pass but allows guests to schedule return times for attractions equal to the current wait time, thus avoiding long lines.

DAS Pass Disney

What is the DAS Pass?

The Disability Access Service (DAS) Pass is a program offered by Walt Disney World Resort designed to accommodate guests who have difficulty waiting in traditional queues due to a disability.

It’s important to understand that the DAS Pass is not a “front-of-the-line” pass. Instead, it allows eligible guests to schedule return times for attractions that are comparable to the current standby wait time. This allows them to enjoy other areas of the park while they wait for their turn.

Who is Eligible for the DAS Pass?

The DAS Pass is available to guests with disabilities that prevent them from waiting in a standard queue environment for an extended period.

Disney’s official website states that the DAS Pass is intended for guests who “due to a disability, have difficulty tolerating extended waits in a conventional queue environment.” This can include a wide range of conditions, both visible and non-apparent.

How Does the DAS Pass Work?

There are two main ways to obtain and use the DAS Pass:

1. In-Person Registration: On the day of your visit, you can register for the DAS Pass at Guest Relations. You’ll need to provide documentation of your disability and discuss your specific needs with a Cast Member. They will then issue you a DAS Pass linked to your park ticket or MagicBand.

2. Advance Virtual Registration: You can now register for the DAS Pass virtually up to 30 days before your visit via a live video chat with a Cast Member. This is a convenient option for guests who want to plan and register for the DAS Pass in advance.

Once you have a DAS Pass, you can use the My Disney Experience app or visit a Guest Relations location to schedule return times for attractions. You’ll be given a return time that is roughly equivalent to the current standby wait time. When your return time arrives, you’ll enter the attraction through the Lightning Lane entrance, usually experiencing a shorter wait than the standby line.

Sarah Kim Expert Opinion

According to Sarah Kim, a travel agent specializing in Disney vacations, “The DAS Pass can be a game-changer for families with members who have disabilities. It allows them to enjoy the parks without the stress and discomfort of long lines. The new virtual registration option is a welcome addition, making it easier for guests to plan and manage their visit.”

Obtaining and Using the DAS Pass

As of May 20, 2024, Walt Disney World has updated its procedures for obtaining the Disability Access Service (DAS) Pass, aiming for a more streamlined and accessible process.

1. Advance Virtual Registration

The primary method for obtaining the DAS Pass is now through advance virtual registration. This involves a live video chat with a Cast Member up to 30 days before your park visit.

The guest requiring the DAS Pass, or their guardian, must participate in this chat, which includes having their photo taken. The goal is to assess the guest’s needs and determine if they meet the eligibility requirements for the DAS Pass.

Here’s a step-by-step guide on how to register

1. Ensure you have valid theme park tickets and a My Disney Experience account.
2. Visit the Disney World website and initiate a video chat with a Cast Member during their operating hours (7:00 AM to 10:00 PM Eastern Time).
3. Be prepared to discuss your disability or that of the person you are assisting, and how it impacts waiting in traditional queues.
4. If approved, the Cast Member will register you for the DAS Pass and link it to your My Disney Experience account.

Disney has highlighted the benefits of this new system, emphasizing its convenience and accessibility.

According to Dr. Ted Johnson, a specialist in accessibility and inclusive design, “The shift to virtual registration is a positive step. It removes the need to wait in line at Guest Relations, which can be a significant barrier for individuals with certain disabilities.”

2. In-Person Registration (No Longer Available)

Previously, guests could register for the DAS Pass in person at Guest Relations upon arrival at the park. However, as of May 20, 2024, this option is no longer available.

Disney’s decision to discontinue in-person registration aims to reduce wait times and streamline the process. It is expected that the virtual registration system will be more efficient and provide a better overall experience for guests.

3. DAS Advance Planning (Available May 20, 2024)

In a move to further enhance the experience for guests with disabilities, Disney introduced DAS Advance planning on May 20, 2024.

This new feature allows guests who have registered for the DAS Pass via virtual chat to pre-select up to two one-hour arrival windows for select attractions, up to 30 days in advance of their park visit.

Here’s how it works:

• After completing the virtual registration process, guests are provided a link to select their DAS Advance times.
• Guests can choose up to two one-hour return windows for participating attractions.
• These selections are subject to availability, so it’s recommended to book early.
• On the day of your visit, you’ll still need to use the DAS Return Time Self-Selection Tool or visit Guest Relations to schedule return times for other attractions.

Leslie Harvey, an accessibility advocate and frequent Disney visitor, shares her experience: “DAS Advance planning has made a huge difference in our family’s trip planning. It gives us peace of mind knowing we have secured access to some of our favorite attractions in advance.”

4. DAS Return Time Self-Selection Tool

A key element of the DAS Pass is the ability to schedule return times for attractions without physically waiting in line. This is made possible through the DAS Return Time Self-Selection Tool, available in the My Disney Experience app.

Once you’ve entered a park, simply open the app, navigate to the DAS feature, and select the attraction you wish to visit. The app will display the current estimated wait time and allow you to select a return time that works for you.

Here’s how to use the tool:

1. Open the My Disney Experience app and tap on the three lines in the bottom right corner.
2. Scroll down and select “Disability Access Service.”
3. Choose the attraction you want to visit and tap “Select Return Time.”
4. The app will display the current wait time and available return times.
5. Select your preferred return time and confirm your selection.

5. Using the DAS Pass at the Parks

On the day of your visit, remember to bring your DAS Pass (linked to your MagicBand or park ticket) and a valid photo ID. When your return time arrives, simply present your DAS Pass at the Lightning Lane entrance of the attraction.

Here are some additional tips for using the DAS Pass effectively:

• Arrive at the attraction a few minutes before your return time.
• Let the Cast Member know if you have any specific needs or requests.
• Remember, the DAS Pass is for the guest with the disability and up to five additional members of their party.

Eligibility and Disabilities

1. Qualifying Disabilities

Disney World’s DAS Pass is primarily intended for guests with developmental disabilities like autism or similar disorders that prevent them from waiting in traditional lines.

However, eligibility isn’t solely based on a specific diagnosis, but rather on how the disability affects the individual’s ability to wait in a standard queue environment.

As of May 20, 2024, Disney narrowed the scope of eligibility to focus on developmental disabilities, citing misuse of the pass in the past.

Some common examples of qualifying disabilities include:

• Autism Spectrum Disorder (ASD)
• Attention Deficit Hyperactivity Disorder (ADHD)
• Cognitive impairments
• Sensory processing disorders
• Physical limitations or mobility issues that make standing in line difficult

2. Conditions Not Covered by DAS

While the DAS Pass aims to accommodate a wide range of disabilities, it’s important to understand that it’s not designed for everyone.

Some conditions that are generally not covered by the DAS Pass include:

• Temporary conditions like recent surgeries or injuries
• General fatigue or discomfort from standing in line
• Anxiety or fear related to specific attractions
• Conditions that can be managed with mobility aids (wheelchairs, ECVs)

If your condition falls into one of these categories, Disney may recommend alternative solutions, such as utilizing a wheelchair or ECV, taking breaks throughout the day, or visiting during less crowded times.

3. Guest Responsibilities

Guests who use the DAS Pass are expected to use it responsibly and in accordance with Disney’s guidelines.

This includes:

• Using the DAS Pass only for the registered guest and their party (up to 5 additional guests).
• Respecting the return times provided and arriving at the attraction promptly.
• Following the instructions of Cast Members and using the designated entrances.
• Not misusing or transferring the DAS Pass to others.

Dr. Rebecca Hines Expert Opinion

According to Dr. Rebecca Hines, a child psychologist specializing in neurodevelopmental disorders, “The DAS Pass can significantly improve the Disney experience for individuals with autism and other developmental disabilities. It allows them to enjoy the parks without the stress and sensory overload of long lines. However, it’s crucial for guests to understand the eligibility requirements and use the pass responsibly to ensure its availability for those who truly need it.”

New Features and Enhancements

Disney has continually sought to improve the DAS Pass experience, introducing new features and enhancements to make it more convenient and user-friendly for guests with disabilities.

1. DAS Advance Planning

One of the most significant additions in recent years is the DAS Advance planning feature. Introduced on May 20, 2024, this feature allows guests who have registered for the DAS Pass to pre-book up to two one-hour arrival windows for select attractions, up to 30 days in advance of their visit.

This enhancement addresses one of the primary concerns of DAS Pass users: the uncertainty of not knowing when they would be able to experience certain attractions. By allowing advance planning, guests can better structure their day and minimize wait times, leading to a more enjoyable and less stressful park experience.

As Disney Parks accessibility specialist, Megan Kline, explains, “DAS Advance planning provides an added layer of predictability and control for guests, allowing them to plan their day around their specific needs and preferences.”

2. DAS Return Time Self-Selection Tool

Another valuable tool is the DAS Return Time Self-Selection Tool, available in the My Disney Experience app. This tool empowers guests to select their preferred return times for attractions based on the current wait times displayed in the app.

This self-service feature gives guests more autonomy and flexibility in managing their day. They can choose return times that align with their schedule and energy levels, avoiding the need to wait in physical queues.

3. Changes in May 20, 2024

In addition to the introduction of DAS Advance planning, Disney made several other changes on May 20, 2024, aimed at improving the DAS Pass system:

• Virtual Registration Only: In-person registration at Guest Relations is no longer available. All DAS Pass registrations must now be done through a live video chat with a Cast Member up to 30 days in advance.
• Focus on Developmental Disabilities: The eligibility criteria have been refined to prioritize guests with developmental disabilities like autism, which was the original intent of the program.

These changes have sparked some debate among Disney fans and disability advocates. While some applaud the focus on developmental disabilities, others have expressed concerns about the elimination of in-person registration. However, Disney maintains that these changes are necessary to ensure the integrity and effectiveness of the DAS Pass program.

4. Tips for Using the DAS Pass Effectively

To maximize the benefits of the DAS Pass, here are some helpful tips:

Register Early: If you plan to use DAS Advance planning, book your arrival windows as early as possible to secure your preferred times.

Utilize the App: The My Disney Experience app is your go-to tool for scheduling return times and managing your DAS Pass.

Communicate with Cast Members: Don’t hesitate to inform Cast Members about your specific needs or any questions you may have.

Plan Your Day: Use the DAS Advance planning and return time selection tools to create a personalized itinerary that works for you.

Be Flexible: While the DAS Pass can help minimize wait times, it’s important to remain flexible and adaptable to unexpected changes.

Addressing Misconceptions and Misuse

The DAS Pass is a valuable resource designed to enhance the experience of guests with disabilities at Walt Disney World Resort. However, there are some misconceptions and concerns regarding its usage that need to be addressed.

1. The DAS Pass is NOT a “Front-of-the-Line” Pass

One of the most common misconceptions about the DAS Pass is that it grants users immediate access to attractions, essentially acting as a “front-of-the-line” pass.

This is not accurate. The DAS Pass allows guests to schedule return times for attractions that are comparable to the current standby wait time, essentially allowing them to wait in a virtual queue instead of a physical one.

“The DAS Pass is not a shortcut,” emphasizes Dr. Emily Davis, a disability advocate and researcher. “It’s designed to level the playing field for guests who face challenges waiting in traditional queues due to their disabilities. It doesn’t eliminate wait times altogether, but it does make them more manageable.”

2. Consequences of Misusing the DAS Pass

Disney takes the integrity of the DAS Pass program very seriously. Misuse of the pass can lead to serious consequences, including:

• Revocation of the DAS Pass: If a guest is found to be misusing the pass, Disney reserves the right to revoke it, meaning the guest will no longer be able to utilize the service.
• Park Ban: In severe cases of misuse, Disney may even ban the guest from the park altogether.
• Legal Action: While rare, Disney has taken legal action against individuals who have fraudulently obtained or misused DAS Passes.

Disney has taken several steps to prevent misuse of the DAS Pass, including:

• Virtual Registration: The shift to virtual registration allows Cast Members to better assess the guest’s needs and ensure they meet the eligibility criteria.
• Photo Verification: Guests are required to have their photo taken during the virtual registration process, which helps to prevent the transfer of the DAS Pass to others.
• Monitoring and Enforcement: Disney actively monitors the usage of DAS Passes and investigates any reports of misuse.

Personal Experiences

The true value of the DAS Pass can often be best understood through the personal experiences of those who have used it. Their stories offer unique insights and practical advice for navigating Disney World with a disability.

1. Stories from Guests Who Have Used the DAS Pass

The Thompson Family: The Thompsons, a family with a child on the autism spectrum, share how the DAS Pass transformed their Disney World experience. “Before the DAS Pass, our trips were often stressful and overwhelming for our son,” says Mrs. Thompson. “The long lines and unpredictable wait times triggered his anxiety. But with the DAS Pass, we were able to plan our days more effectively, avoid long lines, and create a more enjoyable experience for our entire family.”

Jessica, a solo traveler with a chronic illness: Jessica, who lives with chronic fatigue syndrome, found the DAS Pass to be a lifesaver during her solo trip to Disney World. “My illness makes it difficult for me to stand in line for extended periods,” she explains. “The DAS Pass allowed me to rest and recharge between attractions, ensuring I could enjoy my trip without overexerting myself.”

Mark, a parent of a child with mobility impairments: Mark, whose son uses a wheelchair, shares how the DAS Pass helped them navigate the parks with ease. “The Cast Members were incredibly helpful and accommodating,” he says. “The DAS Pass allowed us to bypass long lines and access attractions more easily, which made a huge difference in our son’s enjoyment of the park.”

2. Tips and Advice from Experienced DAS Pass Users

Plan Ahead: Research the attractions you want to visit and familiarize yourself with the DAS process beforehand. This will help you make the most of your time and avoid any surprises.

Communicate Your Needs: Don’t hesitate to communicate your specific needs and preferences to Cast Members. They are there to assist you and ensure you have a positive experience.

Be Patient: While the DAS Pass can significantly reduce wait times, there may still be some waiting involved. Be patient and understanding with the process.

Utilize All Available Resources: In addition to the DAS Pass, Disney offers a variety of other services and resources for guests with disabilities, such as Companion Restrooms, Wheelchair Rentals, and Assistive Listening Devices. Take advantage of these resources to enhance your experience.

Share Your Feedback: If you have any feedback or suggestions for improving the DAS Pass program, be sure to share them with Disney. Your input can help them make the parks even more accessible and enjoyable for all guests.

Samantha Brown Expert Opinion

According to Samantha Brown, a renowned travel expert and television host, “The DAS Pass is a game-changer for families with members who have disabilities. It allows them to experience the magic of Disney World without the added stress and challenges of long lines. By sharing their experiences and tips, DAS Pass users can help others navigate the parks with confidence and ease.”

FAQs

How many attractions can I book with DAS Advance planning?

As of May 20, 2024, guests can pre-select up to two one-hour arrival windows for select attractions using DAS Advance planning. This is subject to change, so it’s always recommended to check the official Disney World website for the latest information.

Can I use DAS for Genie+ Lightning Lane selections?

No, the DAS Pass cannot be used for Genie+ Lightning Lane selections. These are two separate services with different eligibility requirements. Genie+ is a paid service that allows guests to book Lightning Lane access for select attractions, while the DAS Pass is specifically designed for guests with disabilities who have difficulty waiting in traditional queues.

Can someone else in my party use my DAS Pass?

No, the DAS Pass is non-transferable and can only be used by the registered guest. However, the guest can be accompanied by up to five additional members of their party who can also utilize the DAS return times.

What if my disability is not listed?

The list of qualifying disabilities on Disney’s website is not exhaustive. If your disability is not specifically listed, you can still apply for the DAS Pass. During the virtual registration process, you’ll have the opportunity to discuss your specific needs and circumstances with a Cast Member who will determine your eligibility.

What if I have multiple disabilities?

If you have multiple disabilities, you can still apply for the DAS Pass. During the virtual registration, be sure to explain how your disabilities collectively impact your ability to wait in traditional queues. The Cast Member will consider all of your disabilities when evaluating your eligibility.

The Bottom Line

The DAS Pass is a valuable resource for guests with disabilities, offering a more accessible and enjoyable experience at Walt Disney World.

By understanding the eligibility requirements, registration process, and available features, guests can maximize the benefits of the DAS Pass and create magical memories that last a lifetime.