Are Expedia and Orbitz the same? Answer is – Yes, Expedia and Orbitz are both owned by Expedia Group, a large online travel agency. While they share the same parent company, they operate as separate brands with distinct interfaces, loyalty programs, and occasionally different prices for the same travel products. Think of them like siblings – related, but with their own unique personalities.

Are Expedia and Orbitz the Same Company?

Expedia and Orbitz are two of the most recognizable names in the online travel industry, offering a vast array of options for booking flights, hotels, rental cars, cruises, and vacation packages.

Both platforms have earned a reputation for their user-friendly interfaces, comprehensive search capabilities, and competitive prices.

However, what many travelers may not realize is that these seemingly distinct brands are actually part of the same corporate family.

The Expedia Group Empire

Expedia Group, a global travel technology company, is the parent company of both Expedia and Orbitz, as well as several other prominent travel brands, including Hotels.com, Vrbo, Travelocity, Hotwire, and Trivago.

This extensive portfolio allows Expedia Group to cater to a wide range of travelers, from budget-conscious backpackers to luxury-seeking globetrotters.

The acquisition of Orbitz by Expedia in 2015 solidified Expedia Group’s position as a dominant force in the online travel market.

While both brands continue to operate under their own names and maintain separate websites, they share a common technological infrastructure and benefit from the collective resources and expertise of Expedia Group.

What This Means for Travelers

For travelers, the relationship between Expedia and Orbitz can be both advantageous and confusing.

On the one hand, having two major platforms under the same umbrella can lead to increased competition and potentially better deals.

On the other hand, it can also make it difficult to discern the actual differences between the two brands and determine which one is the best fit for their individual needs.

Henry Harteveldt Expert Opinion

According to travel industry analyst Henry Harteveldt, the consolidation of Expedia and Orbitz under Expedia Group has led to a more streamlined and efficient booking experience for travelers. “Expedia Group has been able to leverage its technology and resources to improve the functionality and performance of both platforms,” says Harteveldt. “This has resulted in faster search times, more accurate results, and a wider range of travel options.”

Key Differences Between Expedia and Orbitz

While Expedia and Orbitz may share a parent company, their individual platforms offer distinct experiences for users.

These differences are most notable in the website interface and user experience, particularly in navigation, ease of use, and search functionality.

1. Website Interface and User Experience

At first glance, the Expedia and Orbitz websites may appear similar, both featuring a clean layout and prominent search bars. However, subtle differences in design and functionality can significantly impact the overall user experience.

Visual Appeal: Expedia’s interface tends to be more visually engaging, with vibrant colors and eye-catching imagery. Orbitz, on the other hand, opts for a more subdued color palette and a minimalist aesthetic.

Homepage Layout: Expedia’s homepage often showcases a wider variety of travel deals and promotions, while Orbitz typically prioritizes a streamlined search experience.

Customization: Both platforms allow users to create accounts and save preferences, but Expedia offers more robust customization options, such as personalized recommendations and travel itineraries.

2. Navigation and Ease of Use

Navigating the Expedia and Orbitz websites can feel slightly different, with each platform employing distinct approaches to guide users through the booking process.

Menu Structure: Expedia’s menu bar is more comprehensive, offering quick access to various travel categories (flights, hotels, cars, packages, etc.). Orbitz, on the other hand, features a more condensed menu, focusing primarily on search functionality.

Booking Flow: While both platforms follow a similar booking flow (search, select, book), Expedia tends to provide more detailed information and guidance throughout the process. Orbitz, in contrast, often streamlines the process, aiming for speed and efficiency.

Mobile Experience: Both platforms offer mobile apps, but users have reported varying experiences. Some prefer Expedia’s app for its comprehensive features and user-friendly interface, while others find Orbitz’s app to be more intuitive and less cluttered.

3. Search Functionality and Filtering Options

The search functionality on both Expedia and Orbitz is robust, allowing users to find a wide range of travel options. However, there are subtle differences in filtering options and search results presentation.

Filtering: Expedia typically offers a wider array of filters, allowing users to refine their search based on specific criteria, such as airline, hotel brand, amenities, and price range. Orbitz’s filtering options may be more limited, but the platform often highlights deals and discounts more prominently.

Search Results: Expedia tends to display a greater number of search results, providing users with more options to choose from. Orbitz, on the other hand, may prioritize relevance and popularity, showcasing a curated selection of top-rated options.

Sorting: Both platforms allow users to sort search results by price, rating, or other factors. However, the default sorting order may differ, with Expedia often prioritizing price and Orbitz emphasizing overall value.

Jakob Nielsen Expert Opinion

Usability expert Jakob Nielsen emphasizes the importance of user-centered design in online travel platforms. “The best travel websites prioritize the needs and preferences of their users,” says Nielsen. “This means providing clear navigation, intuitive search functionality, and a seamless booking experience.”

According to Nielsen, both Expedia and Orbitz have made significant strides in improving their user experience over the years. However, he notes that there is always room for improvement, particularly in terms of personalization and customization.

Loyalty Programs and Rewards

For frequent travelers, loyalty programs can be a significant factor in choosing a booking platform. Both Expedia and Orbitz offer rewards programs, but they differ in structure, benefits, and earning potential.

1. Expedia Rewards vs. Orbitz Rewards

Expedia Rewards – Expedia’s loyalty program, now integrated into the One Key rewards program, allows members to earn points on eligible bookings across Expedia, Hotels.com, and Vrbo. Points can be redeemed for discounts on future travel, including hotels, flights, activities, and vacation rentals.

The program features four membership tiers (Blue, Silver, Gold, Platinum), each offering increasing benefits such as member-only prices, bonus points, and exclusive perks.

Orbitz Rewards – Orbitz Rewards, on the other hand, focuses primarily on hotel bookings. Members earn “Orbucks” for each eligible stay, which can be used for discounts on future hotel reservations.

The program also offers perks like free TSA PreCheck enrollment and exclusive access to VIP Access properties. Orbitz Rewards has three tiers (Silver, Gold, Platinum), with higher tiers unlocking additional benefits.

2. Earning and Redeeming Points

Earning and redeeming points on each platform follows a different approach:

Expedia Rewards: Points are earned based on the total cost of eligible bookings, with bonus points awarded for higher membership tiers and certain types of bookings (e.g., mobile app bookings). Points can be redeemed for a variety of travel expenses, with the value of each point varying depending on the redemption option.

Orbitz Rewards: Orbucks are earned based on the number of nights stayed at eligible hotels, with bonus Orbucks awarded for higher membership tiers. Orbucks can only be redeemed for discounts on future hotel stays, with the value of each Orbuck typically ranging from $1 to $5.

Gary Leff Expert Opinion

Gary Leff, a frequent traveler and founder of the travel blog View from the Wing, advises travelers to carefully consider their booking habits and travel preferences when choosing a loyalty program. “If you primarily book hotels, Orbitz Rewards may be a better fit,” says Leff. “But if you book a variety of travel products, Expedia Rewards offers more flexibility and earning potential.”

Pricing and Deals

One of the most crucial factors for travelers when choosing a booking platform is price. While Expedia and Orbitz often offer similar prices for flights, hotels, and rental cars, there can be subtle differences that may sway budget-conscious travelers.

1. Comparison of Prices for Flights, Hotels, and Rental Cars

Flights: In many cases, the base fares for flights on Expedia and Orbitz are identical, as both platforms aggregate data from the same airline partners. However, the final price may vary due to differences in booking fees, taxes, or additional charges. It’s always advisable to compare prices on both platforms before making a final decision.

Hotels: Hotel prices can fluctuate more significantly between Expedia and Orbitz. This is due to various factors, including negotiated rates, promotions, and loyalty program discounts. It’s worth checking both platforms to see which one offers a better deal for your desired hotel and dates.

Rental Cars: Similar to hotels, rental car prices can vary between Expedia and Orbitz depending on the provider, location, and dates. Both platforms often feature exclusive deals and discounts, so it’s worth comparing prices and terms before booking.

2. Exclusive Offers and Promotions

Both Expedia and Orbitz frequently offer exclusive deals and promotions to entice travelers. These may include discounted rates on hotels, flights, or vacation packages, as well as special perks like free upgrades or resort credits.

Expedia: Expedia often features “Member Prices” for Expedia Rewards members, which can offer significant savings on hotels and activities. The platform also runs regular sales and promotions, such as their “Unreal Deals” campaign, which offers deep discounts on select travel products.

Orbitz: Orbitz is known for its “Insider Prices” on hotels, which are exclusive to Orbitz Rewards members. The platform also frequently offers promo codes and discounts, which can be applied to various travel bookings.

Nomadic Matt Expert Opinion

Travel expert and blogger Nomadic Matt advises travelers to be proactive in their search for deals. “Don’t just rely on one platform,” he says. “Check multiple websites, including Expedia and Orbitz, and compare prices before booking. You may be surprised at how much you can save by doing a little research.”

Similarities Between Expedia and Orbitz

Despite their distinct differences in interface and rewards programs, Expedia and Orbitz share a common goal: to provide travelers with a comprehensive and convenient platform for booking their next adventure. This shared mission is evident in the wide variety of travel options available on both platforms.

1. Variety of Travel Options

Whether you’re planning a weekend getaway or a round-the-world trip, Expedia and Orbitz have you covered. Both platforms offer an extensive selection of travel products, catering to diverse budgets and interests.

Flights, Hotels, Rental Cars, Vacation Packages

Flights: Expedia and Orbitz partner with hundreds of airlines worldwide, offering flights to virtually every corner of the globe. Users can easily search for flights based on their desired dates, destinations, and preferences, such as airline, cabin class, and number of stops.

Hotels: Both platforms boast an extensive inventory of hotels, ranging from budget-friendly accommodations to luxurious resorts. Users can filter their search by location, star rating, amenities, and price, ensuring they find the perfect place to rest their heads.

Rental Cars: Expedia and Orbitz partner with major car rental companies, offering a wide range of vehicles to suit different needs and budgets. Users can easily compare prices and select the ideal car for their trip, whether it’s a compact for city driving or an SUV for a family road trip.

Vacation Packages: For those seeking a hassle-free booking experience, both platforms offer vacation packages that bundle flights, hotels, and sometimes even rental cars. These packages can often provide significant savings compared to booking each component separately.

Cruises, Activities, and Things to Do

Beyond the essentials, Expedia and Orbitz also offer a plethora of additional travel options:

Cruises: Set sail on an unforgettable voyage with a wide selection of cruises from various cruise lines. Whether you’re dreaming of a Caribbean escape or an Alaskan adventure, both platforms offer a variety of itineraries and destinations.

Activities: Make the most of your trip by booking exciting activities and experiences through Expedia and Orbitz. From city tours and museum visits to outdoor adventures and cultural events, there’s something for everyone.

Things to Do: Discover hidden gems and popular attractions in your destination with curated recommendations from Expedia and Orbitz. Find the best restaurants, bars, shops, and entertainment venues to enhance your travel experience.

Matthew Kepnes Expert Opinion

Travel blogger and author Matthew Kepnes, also known as Nomadic Matt, emphasizes the importance of choice and convenience when booking travel. “Both Expedia and Orbitz offer a one-stop shop for all your travel needs,” says Kepnes. “This can save you time and effort, as you don’t have to visit multiple websites to compare prices and options.”

2. Customer Support and Service

A reliable customer support system is essential for any travel booking platform, and both Expedia and Orbitz strive to provide excellent assistance to their users.

24/7 Assistance

Recognizing that travel plans can change unexpectedly, both Expedia and Orbitz offer round-the-clock customer support. Travelers can reach out to a representative at any time of day or night via phone, email, or live chat to get help with booking modifications, cancellations, or any other travel-related inquiries.

• Expedia: Their customer support page outlines various ways to get in touch, including a virtual agent and a dedicated phone line for urgent matters.
• Orbitz: Similar to Expedia, Orbitz offers multiple channels for customer support, including a chatbot and a phone line accessible 24/7.

This commitment to 24/7 assistance provides peace of mind, knowing that help is available whenever you need it, regardless of your time zone or location.

Cancellation and Refund Policies

Both Expedia and Orbitz have established cancellation and refund policies that outline the terms and conditions for modifying or canceling bookings.

While these policies can vary depending on the specific travel product and provider, they generally aim to provide flexibility and fairness to customers.

• Expedia: Their cancellation policy details the timeframe and fees associated with canceling different types of bookings, such as flights, hotels, and vacation packages. Some bookings may be eligible for free cancellation within a certain window, while others may incur fees.
• Orbitz: Their cancellation policy follows a similar structure, outlining the terms for canceling various travel products. It’s important to note that some bookings may be non-refundable, so it’s crucial to review the policy carefully before confirming your reservation.

Michelle Baran Expert Opinion

Travel industry analyst Michelle Baran stresses the importance of understanding cancellation and refund policies before booking. “It’s crucial to read the fine print and know your rights as a consumer,” says Baran. “Unexpected events can happen, and having a clear understanding of the cancellation policy can save you a lot of hassle and money.”

Which Platform is Right for You?

With both Expedia and Orbitz offering robust features and extensive travel options, deciding which platform is the right fit for you can be a delightful dilemma. To help you make an informed decision, consider the following factors:

1. Factors to Consider

While price is often a primary concern, it’s not the only factor to weigh when choosing between Expedia and Orbitz. Your individual preferences and travel style play a significant role in determining which platform will best cater to your needs.

Budget and Travel Style

Expedia: If you’re a budget-conscious traveler who values flexibility and a wide range of options, Expedia might be your ideal companion. Its “Unreal Deals” and package deals often offer significant savings, and the extensive filter options make it easy to find travel options within your price range.

Orbitz: For travelers who prioritize value and convenience, Orbitz can be an excellent choice. Its “Orbucks” rewards program and “Insider Prices” can lead to substantial discounts on hotel stays, and the platform’s streamlined interface makes booking a breeze.

Preference for Loyalty Programs and Rewards

Expedia: If you’re a frequent traveler who values loyalty programs and diverse rewards, Expedia Rewards (now integrated into One Key) is a compelling option. You can earn points on flights, hotels, vacation rentals, and activities, and redeem them for various travel expenses.

Orbitz: For those who primarily book hotels and value simplicity, Orbitz Rewards offers a straightforward approach. You earn Orbucks for hotel stays and can redeem them for future discounts on accommodations.

Importance of User Interface and Experience

Expedia: If you prefer a visually engaging interface with a plethora of options and customization features, Expedia’s vibrant design and comprehensive search functionality might appeal to you.

Orbitz: If you value a clean, minimalist interface that prioritizes a quick and efficient booking process, Orbitz’s streamlined design and focus on essential features may be more to your liking.

2. Recommendations for Different Types of Travelers

Budget Travelers: Expedia’s “Unreal Deals” and package deals often offer unbeatable value for budget-minded explorers.

Frequent Travelers: Expedia Rewards provides a more comprehensive loyalty program with broader earning and redemption options, making it an attractive choice for frequent travelers.

Hotel Lovers: Orbitz Rewards caters specifically to hotel enthusiasts, offering exclusive discounts and perks for loyal customers.

Tech-Savvy Travelers: Expedia’s advanced features, such as personalized recommendations and virtual travel assistants, may appeal to tech-savvy travelers seeking a cutting-edge experience.

Simplicity Seekers: Orbitz’s streamlined interface and focus on essential features make it an excellent choice for travelers who prefer a straightforward booking process.

Pauline Frommer Expert Opinion

Travel expert and author Pauline Frommer emphasizes the importance of personal preference when choosing a booking platform. “There’s no one-size-fits-all answer,” says Frommer. “The best platform for you depends on your individual needs and priorities.”

Beyond Expedia and Orbitz

While Expedia and Orbitz are undoubtedly popular choices for booking travel, they’re not the only players in the game.

Exploring alternative options can sometimes lead to better deals, unique experiences, or a more personalized approach to planning your trip.

1. Alternative Online Travel Agencies (OTAs)

The online travel landscape is vast and varied, with numerous OTAs vying for your attention. Some popular alternatives to Expedia and Orbitz include:

• Priceline: Known for its “Name Your Own Price” feature, Priceline allows travelers to bid on flights, hotels, and rental cars, potentially scoring significant discounts.
• Kayak: This metasearch engine scours the web for the best deals on flights, hotels, and rental cars, aggregating results from various providers.
• Booking.com: With a massive inventory of hotels and accommodations worldwide, Booking.com is a popular choice for finding unique stays and local experiences.
• Agoda: This platform is particularly strong in the Asia-Pacific region, offering a wide selection of hotels, resorts, and vacation rentals.

Each OTA has its own strengths and weaknesses, so it’s worth exploring several options to find the one that best suits your needs and preferences.

2. Direct Booking with Airlines and Hotels

For travelers who prefer a more direct approach, booking directly with airlines and hotels can be a viable option. This can sometimes lead to better customer service, more flexible cancellation policies, and the ability to earn loyalty points directly with the provider.

However, it’s important to note that direct booking may not always yield the lowest price, as OTAs often have access to negotiated rates and exclusive deals. It’s worth comparing prices on both OTAs and the provider’s website before making a final decision.

3. Travel Agents and Advisors

For complex itineraries or personalized travel planning, enlisting the help of a travel agent or advisor can be invaluable. These professionals have in-depth knowledge of destinations, access to exclusive deals, and can handle all the logistics of your trip, leaving you free to focus on the fun part – experiencing your adventure.

Travel agents and advisors can be particularly helpful for those planning luxury trips, group travel, or multi-destination itineraries. They can provide expert recommendations, tailor your trip to your specific interests, and ensure a seamless travel experience.

Tim Leffel Expert Opinion

Travel expert and author Tim Leffel encourages travelers to think outside the box when it comes to booking travel. “Don’t limit yourself to just Expedia and Orbitz,” says Leffel. “There are so many other great options out there, from smaller OTAs to direct booking with providers to working with a travel agent. Explore your options and find the approach that best suits your needs.”

FAQs

Are Expedia and Orbitz the same company?

Yes, both Expedia and Orbitz are owned by Expedia Group, a leading global travel technology company.

Which platform is cheaper?

Prices can vary between Expedia and Orbitz, so it’s best to compare prices on both platforms before booking.

Which platform has a better rewards program?

It depends on your travel preferences. Expedia Rewards offers a more comprehensive program with broader earning and redemption options, while Orbitz Rewards focuses primarily on hotel stays.

Which platform is easier to use?

Both platforms are user-friendly, but Expedia offers a more visually engaging interface with more customization options, while Orbitz prioritizes a streamlined and efficient booking process.

Can I book the same travel products on both platforms?

Yes, you can often find the same flights, hotels, and rental cars on both Expedia and Orbitz. However, prices and availability may differ.

The Bottom Line

Ultimately, the decision between Expedia and Orbitz boils down to your individual preferences and priorities. Both platforms offer a wealth of travel options, competitive prices, and reliable customer support. However, their differences in interface, rewards programs, and pricing structures cater to distinct types of travelers.

If you value a visually engaging interface, a comprehensive rewards program, and a wide range of travel options, Expedia might be your ideal companion. If you prioritize a streamlined interface, hotel-focused rewards, and a straightforward booking process, Orbitz could be a better fit.

The key is to explore both platforms, compare their offerings, and choose the one that aligns best with your travel style and budget. Remember, the goal is to find a platform that not only helps you book your trip but also enhances your overall travel experience.